Express Diagnostics Privacy Notice Express Diagnostics (The Company), is registered with the Information Commissioners Office. Registration Reference: Z5672122
This Notice is intended to explain how the Personal Information you provide to the Company when making an enquiry electronically (via e-mail or our website) or in writing will be used and protected and your rights regarding your personal information.
As part of the services we offer, we are required to process personal and special category information relating to you. The processing of the information you provide may include the following activities:
- Sharing or, The secure destruction of the information you provides
To enable us to provide you with a safe and professional service we need to maintain certain information about you, including;
your name, address, date of birth, gender, NHS Number (where applicable) and Contact telephone number.
We may also need to record and maintain special category information relating to your health, race or ethnic origin.
The personal information that you provide may be used in a number of ways, for example:
To identify you.
Allow the Company to communicate with you in response to any enquiry that you make.
Provide you with information on the services that we can provide or which you request.
Arrange an appointment for you to attend our clinic for the test(s) requested.
Provide information to enable the accurate analysis and reporting of Clinical data
Provide information to our regulator, the Care Quality Commission (CQC), as part of our public interest obligations.
Our lawful basis for processing your Personal Information is as follows;-
a. We have a legal obligation to do so under the Health and Social Care Act 2012.
b. We have obtained your consent to process your information.
If we need to ask for your permission, we will provide you with a clear choice and ask you to confirm your consent. We will also clearly explain to you what we need the personal information for and your right to withdraw your consent at any time and ask for your personal information to erased.
The personal information you make available to the Company will be held on our servers, access to which is strictly controlled through the use of both physical and logical security measures.
Our personal information policy and procedures comply with the Data Protection Act 2018 and the General Data Protection Regulations.
We may be required to make your personal data available to the following third parties:- External auditors, Regulatory Authority Inspectors, sub-contractors engaged to carry out analysis of diagnostic test recording and the generation of test reports.
Information about Cookies:
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to "remember" your actions or preferences over time. Most browsers support cookies, but users can set their browsers to decline them and can delete them whenever they like.
By using the cookie control tool on the Express Diagnostics website, visitors can control whether they allow cookies or not. Clicking the green ‘I’m fine with this’ button enables cookies to be used by the website, whilst clicking the red ‘disable cookies’ button blocks the cookies.
By placing a tick in the box provided on the contact us page, you confirm your consent to Express Diagnostics processing your personal information.
For more details on how your personal information is used, its security maintained and your rights to access the information we hold on you, please contact the Company Data Protection Officer.
Data Protection Officer contact details:
Telephone: 01752 201144
Our website contains links to other websites. The Company Privacy Statement only applies to this website so when you link to other websites you should read their own Privacy Policies.
“This has been a real hit - patients and staff alike really appreciate the convenience and quick turnaround, all at an extremely competitive price”
“Express Diagnostics have delivered on their promise of providing excellent analysis service in a professional manner whilst observing patient confidentiality”
“The service is excellent. With quality control procedures in place to satisfy our local quality assurance needs. We found them flexible and the pricing was very economical”
“We have been very impressed with your professionalism and willingness to adapt to our needs. Quite frankly it has been a breath of fresh air compared to the services that we have received from other providers”
“We found the service provided to be efficient and cost effective, with excellent communication throughout. We would happily use Express Diagnostics again if required”